Refund Policy & Guarantee
We want you to be 100% satisfied with your IPTV Bears streaming subscription.
7-Day Money-Back Guarantee
IPTV Bears advertises a seven-day money-back guarantee. Contact support within seven calendar days of purchase to request a refund and include your order reference and purchase date.
How to make a request
Use the contact page to send a private WhatsApp message or email. State the plan duration, number of connections, date of purchase, and the order or payment reference. Do not post card details or a complete playlist URL publicly. Explain any setup problem if one occurred; that helps support try to resolve it while the request is reviewed. A refund request should be made within the advertised seven-day window.
What the guarantee covers
The site describes a seven-day money-back guarantee for an IPTV Bears subscription. This page does not state exclusions, partial-refund calculations, or a required number of troubleshooting steps. Ask support about the payment processor's return process and obtain the written terms before ordering. Mandatory consumer rights in a customer's location may apply independently of this stated guarantee.
Processing and confirmation
Ask support to acknowledge the request and confirm the outcome in writing. The route and time for funds to appear depend on the payment method and processor, which are not identified in the website files. Keep the purchase confirmation and support conversation until the matter is complete. If a payment amount or plan differs from the one selected on the pricing page, report the discrepancy with the transaction reference. Use the published email address for a longer explanation or if WhatsApp is unavailable.